Frequently Asked Questions

We’ve put together answers to some of the most common questions about our moving, cleaning, and handyman services. If you can’t find what you’re looking for, feel free to contact us, and we’ll be happy to help.

Quick Jump To:

Moving FAQs | Cleaning FAQs | Handyman FAQs

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General FAQs

How do I get a quote for your services?

To request a quote please click on a button below to be taken to the relevant email form to complete, which will ensure we receive all the necessary details to provide you with an accurate response.

How far in advance should I book?

We recommend booking at least 2-3 weeks in advance to secure your preferred date, especially during busy periods. Availability can vary, so the earlier you book, the better.

What areas do you cover?

• Our moving services are available nationwide.
• Our cleaning and handyman services are available throughout Oxfordshire.

What payment methods do you accept?

We accept payments via bank transfer, debit/credit card, and cash. Full payment details will be provided when you confirm your booking.

Can I reschedule or cancel my booking?

Yes, you can reschedule or cancel your booking, but we ask for as much notice as possible. Cancellation policies may vary depending on the service – please check the terms on your booking confirmation or contact us for details.

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Moving FAQs

Do you offer packing services?

Yes, we provide professional packing and unpacking services to make your move easier. This can include supplying boxes and packing materials if required.

Can you move heavy or fragile items?

Absolutely! Our team is experienced in handling heavy, delicate, and valuable items, including furniture, antiques, and appliances. Let us know in advance if you have any specific requirements.

Will my belongings be insured during the move?

Yes, we are fully insured for your peace of mind.

Do you offer same-day or last-minute moves?

We will do our best to accommodate urgent moves, depending on availability. Please contact us as soon as possible to check availability.

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Cleaning FAQs

Do you provide cleaning supplies and equipment?

Yes, our cleaners bring all necessary supplies and equipment. If you have specific products you’d like us to use, please let us know when booking.

Do I need to be home during the cleaning?

No, as long as we have access to the property, we can complete the cleaning while you’re away.

How long will the cleaning take?

The time required depends on the size and condition of the property. We can provide an estimate when you request a quote.

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Handyman FAQs

Do I need to provide tools and materials?

No, our handyman team arrives fully equipped with the necessary tools. If specific materials are required, we can advise on sourcing them or provide them at an additional cost.

Can you help with small and large repairs?

Yes, we can assist with both small repairs and larger handyman tasks. Whether it’s fixing a loose cupboard door, assembling furniture, or minor home maintenance, no job is too large or small.

Can you do same-day handyman jobs?

This depends on availability. For urgent jobs, please contact us directly to check availability.